Deleting games from website

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kandlqueen
Posts: 4
Joined: Tue Sep 28, 2010 10:30 am

Deleting games from website

Post by kandlqueen » Tue Sep 28, 2010 10:58 am

I am new to iScore and need some help please. The 1st weekend I scored 4 games, exported sucessfully and could see the games and stats on the server and the team website. To start the next weekend, I cleared the games off my ipod, scored 6 new games and exported them successfully. when I went to the view them, the 1st weekends 4 games were gone. Do I need to leave every game I ever score on my ipod to keep it on the website? Thanks for the help!
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Deleting games from website

Post by FTMSupport » Tue Sep 28, 2010 11:04 am

Yes, your device is the source of all the data and exporting just puts a copy of the data on you device on our servers. If you have exported less than 4 times, we may still have a backup of the original 4 games you entered and can recover those for you if you have deleted them. Email us directly at support@iscorecentral.com with your customer ID (which can be found on the bottom left of the Options screen in iScore) and we will see what we can recover for you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Deleting games from website

Post by OhioTex » Tue Sep 28, 2010 11:39 am

Tip

For any other new users reading the board... Your hand held device is the "master database" not your team or admin website. There are multiple warnings when deleting, games, players or teams on the device.. Please take the warnings seriously.

If you did not delete and are still not seeing your data, (players, teams or games) . Go to league manager and turn on "all" league, to see if missing data is just filtered out by leagues.
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