HTML Report in Email Shows Inning Never Played

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SteveM
Posts: 1
Joined: Fri Feb 21, 2014 5:17 pm

HTML Report in Email Shows Inning Never Played

Post by SteveM » Fri Feb 21, 2014 5:29 pm

We play games based on time limits for field scheduling purposes. 1-1/2 hour no new inning. An inning started will be finished. Okay. At end of last inning I use the "End Game" option and game ends. iscorecast and device both show game ended at end of inning. The Emailed report contains a series of HTML generated tables and here, it shows the game ended when in the next 1/2 inning.

First thing I here from those viewing it is that it is wrong. You have a great product here and I am trying to promote it in our league. Would be nice if this was fixed. Like I mentioned, box score shows correctly in other places.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: HTML Report in Email Shows Inning Never Played

Post by FTMSupport » Fri Feb 21, 2014 5:54 pm

If you can do an Options -> Export in iScore, then email your customer ID to support@iscoresports.com with details of which game it is and what you expect to see, we can take a look at your data to see what is going on.
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