won't email information mid game...

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johnbark10
Posts: 30
Joined: Wed Jul 25, 2012 8:19 am

won't email information mid game...

Post by johnbark10 » Sun Feb 10, 2013 5:05 am

i have an iTouch and it used to email out the game stats if I stopped scoring the game and emailed them in the middle of the game. for some reason it either says email sent only to look and see no email from iScore or it says email can't be sent at this time...

what am i doing wrong? i've stopped scoring a baseball game before and emailed the boxscore and scorecard before...now it won't do it...thoughts?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: won't email information mid game...

Post by FTMSupport » Sun Feb 10, 2013 8:45 am

Lately gmail has begun marking some of our messages as SPAM. Go to the SPAM folder in your gmail account, find the email, and select the "Not Spam" button. Future emails should come through fine, and this will also start letting Google know that the emails are not SPAM. According to them, if enough people start doing this, they will stop marking our emails as SPAM.

The second way to fix this is to send an email to "DoNotReply@iscoresports.com" from the email that is not receiving the email. You can send with a subject of "test" and a body of "test" (or anything you like). This adds our email address to your friend list, and future emails will be received.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: won't email information mid game...

Post by OhioTex » Mon Feb 11, 2013 6:27 pm

The not able to send is usually do to poor Internet connection
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