Stats emails now arriving as txt?

tochambers · Post by **tochambers** » Mon Jul 09, 2012 7:03 am

My stats emails have always arrived as HTML showing the tables in the email body but all the sudden a few weeks ago the started arriving into my Outlook client as txt with a note saying this is a MIME message and the HTML is attached. Any idea why this started and his I can get it back to HTML? I don't think anything changed on my Outlook as other HTML emails arrive fine and I can't see any changes in iScore...

Thanks

Post by **FTMSupport** » Mon Jul 09, 2012 8:03 am

We have had a few users with Outlook report that they are seeing this, and we are trying to troubleshoot it. If you have any other email client that you can view the email with (or an online email you can send to like @hotmail.com, @gmail.com, etc), the emails looks correct. We hope to have a resolution for Outlook soon.

tochambers · Post by **tochambers** » Mon Jul 09, 2012 8:29 am

It seems to work on my android email client if that helps...

Post by **FTMSupport** » Mon Jul 09, 2012 8:46 am

Yeah, it seems to work everywhere EXCEPT Outlook for some reason. Hopefully we can find what the issue is with Outlook soon.

Post by **FTMSupport** » Mon Jul 09, 2012 7:51 pm

We believe we have fixed the issue with MS Outlook --- please try and email to your account again and let us know if it works.

Stats emails now arriving as txt?

Stats emails now arriving as txt?

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Re: Stats emails now arriving as txt?

Re: Stats emails now arriving as txt?

Re: Stats emails now arriving as txt?