Scoring glitch, program shut down and created crazy entries

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miknew
Posts: 2
Joined: Sun Apr 01, 2012 12:50 pm

Scoring glitch, program shut down and created crazy entries

Post by miknew » Wed Apr 18, 2012 7:42 am

Have Iscore 3.42.307 on Kindle Fire. Last weekend, the program shut down twice during 2 different games. My wife said during the shutdown it said "Monkey something". On the first game, when it was turned back on, it was discovered that the program gave one batter 8 strikeouts. We can't seem to figure out the best way to remedy this without reentering the whole game. I uploaded the stats to your server just now. The game is called 4/14/12 Cc Spikes at Sandlot Bees.

Thanks
Mike
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Scoring glitch, program shut down and created crazy entries

Post by FTMSupport » Wed Apr 18, 2012 9:46 am

If you can do an Options -> Export from within iScore, and email us at support@iscoresports.com with your customer ID (found on Options screen) and let us know in the email which game it is, we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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