Another lost data on 2.0 update

MacUpdate · Post by **MacUpdate** » Wed Aug 26, 2009 8:19 am

The other guy isn't crazy...

I was excited about 2.0 so I could correct a scoring error that I made last weekend -- updated over the air via AppStore app on the iPhone and now all of my games are gone. (Second time I've had trouble w/the iScore database!)

iPhone 3G; OS 2.2 (jailbroken)

Post by **FTMSupport** » Wed Aug 26, 2009 8:23 am

Hmm... wonder if being jailbroken has something to do with it? We will have to ask the other person that reported an issue if their device is jailbroken. We do not have any jailbroken devices, and do not test with jailbroken devices.

If you have exported your database previously, you should be able to import it back in after the update.

If you can email us at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we can see what we can do to help you out.

Post by **FTMSupport** » Wed Aug 26, 2009 6:10 pm

Just a follow up... we got confirmation that the other user that had this trouble had a jailbroken device as well. He was able to "un-jailbreak", and reinstall iScore, and his data is now now fine and everything works fine.

So apparently there is some kind of issue with jailbroken devices, but we are not clear what it is. We do not do anything specifically to prevent running on jailbroken devices, but maybe Apple has with new updates? We do know they recommend not jailbreaking, but that is not our policy, and I have a sneaking suspicion that if we asked Apple about it, they would not be able to give us any recommendations since they do not support jailbreaking.

Just out of curiosity, does anyone have iScore Version 2.0 running successfully on a jailbroken device? We do not recommend jailbreaking because that is Apple's official policy, but as stated above, we do not prohibit it from working.

Another lost data on 2.0 update

Another lost data on 2.0 update

Re: Another lost data on 2.0 update

Re: Another lost data on 2.0 update