Can't save changes to HTML

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rgossard
Posts: 43
Joined: Sat Sep 11, 2010 6:46 am

Can't save changes to HTML

Post by rgossard » Fri Jan 20, 2012 7:58 pm

After I make an edit to my homepage HTML and hit update and then try to save to return to the home page nothing happens - I have to hit the home tab to get out of the editor and the change does not take affect. I don't know if it's related, but I tried to do an export from the device and got an error - The data could not be exported. Domain=ASIHTTPRequestErrorDomain Code=1 "A connection failure occurred" UserInfo=0xecd3c20....

I don't know if that UserInfo is suppose to be my Customer ID, but it's not. Please help. I spent too much time putting the website together over the last week to lose all my work.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Can't save changes to HTML

Post by FTMSupport » Sat Jan 21, 2012 8:03 am

We just went into a website of ours and did an edit with no issue. We also did an Options -> Export. If you are still having this issue, if you can email us at support@iscoresports.com with the URL of your Team Website, we can take a look.
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