Has anyone else experienced issues with emailing games, today? I have been trying to email a game and I quickly get: "unsuccessful" The email could not be sent at this time.
This has been happening all day, and is still not working. I Have tried resetting my iPhone 3gs and still not able to email game. Any clues????
Stadtusquo
can't email game
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Stadtusquo
- Posts: 103
- Joined: Thu Jul 30, 2009 5:02 am
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: can't email game
We just sent an email from a game on an iPhone here, and the email went through fine. Is it a specific game? Or any game? If it is a specific game, if we can get you to do an Options -> Export and email us your customer ID and which game, we can take a look to see what is causing the issue.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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Stadtusquo
- Posts: 103
- Joined: Thu Jul 30, 2009 5:02 am
Re: can't email game
My bad..... I forgot to "end game".... duh!
Stadtusquo
Stadtusquo
Re: can't email game
I still suspect a connection issue, you can email non ended games normally..
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Egghead_#8
- Posts: 72
- Joined: Fri Jul 09, 2010 6:51 am
Re: can't email game
I'm able to email the game link but when the receiving person clicks the link the website just shows a message about "waiting for game to start" or something like that. The link in Twitter works perfectly but not the emailed link. This was on v.3.30. Was scoring games on Wednesday and had multiple people mention this.
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: can't email game
If you can send us an example of this via email (email us a game link from your device for a game you are scoring) to support@iscoresports.com, we can take a look. The game will only be visible to viewers if you have iScorecast enabled during the game, and you have already begun scoring.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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Egghead_#8
- Posts: 72
- Joined: Fri Jul 09, 2010 6:51 am
Re: can't email game
Thanks. I just tested it on the latest version and seems to be working. I'll try it again at the next real game and see. Thanks for the quick response.FTMSupport wrote:If you can send us an example of this via email (email us a game link from your device for a game you are scoring) to support@iscoresports.com, we can take a look. The game will only be visible to viewers if you have iScorecast enabled during the game, and you have already begun scoring.