Can't view all the words

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Zackalec
Posts: 11
Joined: Thu Apr 21, 2011 1:19 pm

Can't view all the words

Post by Zackalec » Tue May 24, 2011 7:32 pm

In the box that shows the plays in text, if a lot happens some of the words get cut off. I've tried expanding the box but it won't expand. I've tried going to pitch by pitch. For example it says "player so and gets thro...". It should read something like "player so and so gets thrown out by the second baseman" or something like that. How do I read the whole text? Can I somehow expand that box or expand the text in play by play?
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Can't view all the words

Post by FTMSupport » Tue May 24, 2011 8:05 pm

If you go to Game Manager, select the game, select Pitch by Pitch, you can then scroll through each pitch in great detail. If you tap the pitch detail, it will show each event that took place during the play as well.
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Zackalec
Posts: 11
Joined: Thu Apr 21, 2011 1:19 pm

Re: Can't view all the words

Post by Zackalec » Wed May 25, 2011 1:46 am

I did that and it still cuts off the last words of the sentence. In some cases the pitch detail created a second line and finishes the sentence but most of the time, there is only one line and I get a ... . Is there any way to give more space to the text. There is plenty of room on the screen for it.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Can't view all the words

Post by FTMSupport » Wed May 25, 2011 2:32 am

We would have to see the issue. If you can do an Options -> Export, and email us your customer ID to support@iscoresports.com with the game and pitch that the above steps are not showing you correctly, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Can't view all the words

Post by OhioTex » Wed May 25, 2011 4:50 am

Which device are you using also?
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