V2.0 Player Card Help
- FTMSupport
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Re: V2.0 Player Card Help
We have sent an email to you so we can continue to track this issue there.
Re: V2.0 Player Card Help
I'm a new convert to iScore and am enjoying it very much. Although I'm not a long time user, so my comparison is pretty limited, I love the functionality in 2.0.
One question, I went through the process noted above to recalculate game stats and move them out to the Player Card, but I have one game, that when selected through Game Manager >> Particular Game >> Game Info Screen >> Play Button kicks me out of iScore back to the home screen. Additionally, if I try to go to any other stats category from the Game Info page, I get Kicked back to the home screen.
This is the only game I'm having this problem with. The others seem to have recalculated and are showing up on the Player Cards.
Any help would be appreciated.
One question, I went through the process noted above to recalculate game stats and move them out to the Player Card, but I have one game, that when selected through Game Manager >> Particular Game >> Game Info Screen >> Play Button kicks me out of iScore back to the home screen. Additionally, if I try to go to any other stats category from the Game Info page, I get Kicked back to the home screen.
This is the only game I'm having this problem with. The others seem to have recalculated and are showing up on the Player Cards.
Any help would be appreciated.
Re: V2.0 Player Card Help
jdonato wrote:jdonato wrote:OK
I went and opened all my games (luckily, they were not hundreds), got back to Team- Team Stats, and no matter what after a loong wait, it crashes and takes me to the main iPhone screen. I can get the Player card stats, though.
Something strange: there are players with games on Dec 31 1969. There has to be an error somewhere, and maybe this is the problem with the team stats. I'll report back.
I went and fixed all game start and end dates (had some without ending date, even though screen showed that Game has ended; had two with "Invalid start date", don't know how....) and now my player cards are correct. Still, going to Team Manager--Team Info and clicking over "Team Stats" makes me wait 3 and a half minutes, Crashes and returns me to the main iPhone app screen.
Any ideas?
FTM, fast as always, replied to me via email. Sorting things out with them, I was able to generate Team Stats after turning my iPhone off and back on. I had done that before but was not able to see my stats, so maybe a combination of straightening up my games and the restart did the trick. It seems to be a combination of too many games and too little memory (old iPhone,
FTM customer support is second to none!
I am going to try some things to see if my performance improves...
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: V2.0 Player Card Help
Please Export your database and then email us with your Customer ID (found under the Export button) at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false. We will take a look at your data and let you know what we find.mprothro wrote:I'm a new convert to iScore and am enjoying it very much. Although I'm not a long time user, so my comparison is pretty limited, I love the functionality in 2.0.
One question, I went through the process noted above to recalculate game stats and move them out to the Player Card, but I have one game, that when selected through Game Manager >> Particular Game >> Game Info Screen >> Play Button kicks me out of iScore back to the home screen. Additionally, if I try to go to any other stats category from the Game Info page, I get Kicked back to the home screen.
This is the only game I'm having this problem with. The others seem to have recalculated and are showing up on the Player Cards.
Any help would be appreciated.
Re: V2.0 Player Card Help
The Player Cards are extremely cool. Any plans to add a service to "print" the cards in the form of baseball cards? Would be great to give the kids "baseball cards" with their pictures and statistics on them at the end of the season...
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: V2.0 Player Card Help
This has been a common request, and one we will be adding to a future release. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
