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Can't see entire Notes box (fixed)

Posted: Sat Oct 04, 2014 11:21 am
by Chukpen
Tried to type a note earlier today during a game and found that the Notes box is partially obscured by the keyboard. See this screenshot to see what I mean: https://www.flickr.com/photos/7726898@N04/15436505911/" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;

Hopefully this can be fixed at some point. Thanks.

Re: Can't see entire Notes box (fixed)

Posted: Sun Oct 05, 2014 3:33 am
by OhioTex
I can see by your screen shot this is related to iOS8.. (one of a number of bugs iOS8 has created). In this case iOS looks to have "grown" the key board with the top word suggestions.. The developers will need to compensate in future iscore update

As a workaround, when you score you may need to flip to portrait mode. I suspect that will work in short term..

Also I am wondering if there is an option in IOS8 to elimate the word suggestion row


Side note...
(My iscore app runs on an original iPAd so I am stuck on version ios5 and can not test the iOS8 tricks..)

Re: Can't see entire Notes box

Posted: Sun Oct 05, 2014 3:58 am
by Chukpen
The suggestion bar is only partially obscuring the comments box and turning the orientation didn't help, for the record.

Thanks.

Re: Can't see entire Notes box

Posted: Sun Oct 05, 2014 7:59 am
by OhioTex
Was hoping portrait mode would exposure the rest of the notes box

Re: Can't see entire Notes box

Posted: Sun Oct 05, 2014 5:31 pm
by LarryKoch
FYI. Predictive text can be turned off in iOS8 by going to General>Keyboard>Predictive. By turning if off you will gain one additional line in the message box. What I am doing is typing the text then hid the keyboard to review it. I use almost all canned text messages that I have defined in the "shortcut" option. Examples: icvm = Coach visits mound. ipc = Pitching change. igc = great catch. idc= diving catch. etc etc.

Re: Can't see entire Notes box

Posted: Sat Apr 18, 2015 5:22 pm
by Chukpen
Is the obscured notes box ever going to be fixed? This is a really annoying quirk. I recognize it might be iOS but it's annoying to not be able to see what's being typed.

Re: Can't see entire Notes box

Posted: Sat Apr 18, 2015 11:34 pm
by FTMSupport
It is on our list of issues to fix, but just has not been a high priority at this point. We prioritize based on severity and user demand among other factors, and the severity of this issue is not very high, and it is not something we have a lot of users asking about (in fact, nobody outside of this thread has ever mentioned it).

The issue has not been lost however.

Re: Can't see entire Notes box

Posted: Thu Jun 11, 2015 3:17 pm
by LarryKoch
On several occasions the note box has mysteriously appeared above the keyboard so I can type into it and tap save while the keyboard is still displayed. There must be some sequence of events that is causing this, but I haven't been able to duplicate it. It's a very pleasant surprise when it happens.

Re: Can't see entire Notes box

Posted: Tue Feb 07, 2017 5:11 pm
by Chukpen
Love the new skin!! Looks great but I see that this bug is still there. Any chance it will be fixed?

Re: Can't see entire Notes box

Posted: Tue Feb 07, 2017 9:23 pm
by FTMSupport
This will be fixed in an update coming out shortly. Thank you for bringing it to our attention again.