Page 1 of 1

iScore HTML link not working when iPhone 5 on cellular data

Posted: Tue Sep 09, 2014 7:09 pm
by tbmartin
I was scoring this past weekend - and usually have parents that aren't at the game follow on the web via the web links.
This weekend I kept getting texts from parents saying that the link wasn't working.

So, I sent the link to myself...

This link works with cellular data (we're at the ball field after all)...this one is a bit busy to watch on a phone:
http://data.iscorecentral.com/iscorecast/baseball/scorecast.html?g=61446b62-fdd0-4db8-bc7f-2a2058b8702b&dg=ba2e4ad0fa8b58b3927c80548d0c106c5116ef14

This link doesn't seem to work with cellular data on my iPhone 5 (this is the easy one to see on a phone)...works if connected to wifi...
http://data.iscorecentral.com/iscorecast/htmlplayer.php?g=61446b62-fdd0-4db8-bc7f-2a2058b8702b

This link doesn't seem to work when the iPhone only has access to cellular data:
http://data.iscorecentral.com/iscorecast/htmlplayer.php?c=BA2E4ADF14

Anyone else having this issue?

Thanks,
Toby

Re: iScore HTML link not working when iPhone 5 on cellular d

Posted: Tue Sep 09, 2014 7:44 pm
by FTMSupport
These pages are just viewed in Safari, and Safari would not make a distinction between WiFi and cellular. We would definitely suggest using the htmlplayer.php page when using cellular just to save on data rates.

Re: iScore HTML link not working when iPhone 5 on cellular d

Posted: Wed Sep 10, 2014 6:41 pm
by tbmartin
...I agree with your assessment, on both counts...

The HTML version is better on the phone, and it shouldn't matter if it's wifi or cellular.

...yet it's still not working...

I experimented with a few other people tonight at practice and they have the same issue...
...also my wife's iPhone 5 and my daughter's iPhone 4...all have the issue.
I've checked all the settings on the phone and safari, rebooted, still, "no joy".

When the page seems to load, all I get is a "0" in the top left corner of a blank page.

Odd, it works on the iPad(2) though...could it be an AT&T vs Verizon thing (Phones AT&T, iPad Verizon)

Puzzled...maybe it's a bug in Safari ?

-Toby

Re: iScore HTML link not working when iPhone 5 on cellular d

Posted: Wed Sep 10, 2014 6:55 pm
by tbmartin
Just Googled the problem...

Stackoverflow says it's an AT&T problem over their cellular...

http://stackoverflow.com/questions/2560 ... nge-to-att" onclick="window.open(this.href);return false;

Looks like you need to modifiy your PHP...

<?php
header("Cache-Control: no-transform");
header("Vary: User-Agent, Accept");
?>

-Toby

Re: iScore HTML link not working when iPhone 5 on cellular d

Posted: Wed Sep 10, 2014 8:36 pm
by FTMSupport
That is pretty crazy that AT&T is modifying content coming through their carrier.

Sure enough it looks like the suggested change fixed the issue.

Thank you for helping us identify and resolve this issue.