issues importing previous seasons

[gmish]

HELP! We just starting using Iscore for our softball team. The 2014 season is more or less working as needed, but trying to import previous season stats has become a mess.

I have 5 leagues:
Basil 2014
Basil 2013
Basil 2012
Basil 2011
Basil 2010

I created a team for each league
B2014 mapped to league Basil 2014
B2013 mapped to league Basil 2013
etc.

I then have my .csv file with just two lines (since I want to test it out and get it to work before doing all of the previous season stats). In the admin Iscore site, I pull up the B2013 team, I choose import and import the .csv. Of the two lines in the .csv file, one is a new player named "Test Player" and the second line has the same name as one of the players on the B2013 roster, and when I do the import, I make sure I map that csv line to the correct name from the B2013 roster. The import works on the admin site, but I do not know how to then get it to my device. I have been using the "data sharing" feature, and then "Get From Web". But I don't know if it matters what leagues I have active on the device when I do this. And after I do this, some stuff appears to get on my device correctly (like it adds "Test Player" to the B2013 roster), but other stuff is simply not there (like when I go to the team B2013 and click "team stats", everything is just zeros). Yes, I tried choosing recalc, but that has not fixed it.

The iscore manual and FAQs are useless. They just define certain areas of the app, and give basic overall instructions on various functionality, but there is definitely nothing that describes exactly how to import stats for a previous season. like a step by step process.... create a new league, then create a new team for that league, then add players, etc.

Can someone please help?

[mprusak]

to get data from your admin website to your device, you do an options->import from device.

This will completely replace your data on device and replace with data on admin website. So, make sure that data set is complete (i.e. you should have done an options->export before making changes on admin website).

[gmish]

thank you, I have started using import instead of data sharing, but it is still not working. Based on some feedback from the iscore support team, I have been told that our team should only have one team in the app.

So now:
A) There is one team called Basil
B) There are 6 leagues, the ALL league and a league for each season: Medfield 2010 through Medfield 2014
C) I've entered all players that ever played on the team from 2010 through 2014
D) We started using the app for the 2014 season. We have 2 games so far and both have entered correctly with stats showing correctly.
E) Now utlizing just one team and the different leagues for each season, I would like to import stats for the 2010 season, and this is where I get lost and it is not working.

Questions:
1) When I want to do the import of 2010 season stats, should the players be mapped to just the 2010 league, the 2010 and 2014 league, or all leagues.
2) The players who were not on the team in 2010, what leagues should they be mapped to when I do the import?
3) The Basil team, what leagues should it be mapped to when I want to import the 2010 season stats?
4) What leagues should be checked of in league manager when I want to do the import of 2010 season stats?
5) I am also assuming that after I do the things from questions 1 through 4 above, that I should export from my device before importing the csv file on the admin website. Is that correct?

Thank you for your time.

[FTMSupport]

This has all been responded to in the email support. If you have a new question, you can email us at support, or post here instead.