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Importing game caused duplicate player in team manager

Posted: Tue Apr 15, 2014 6:38 am
by pucke275
Importing game caused duplicate player in team manager but kept only original player, and his stats, in player manager.

I imported a game from another parent on the team. When importing, I mapped his team name to my team name. Players on both teams are named the same and mapped successfully. When I look at the stats for the game everything is fine.

Looking at the team stats in team manager, except for this one player there is a single line item for every other player and the imported game stats are incorporated into each player except their is one duplicate player. The duplicate player has one line item for season stats and one line item for the imported game. Player name is the same and the jersey number is the same.

When I look in player manager, stats for imported game did not get added to original player nor did a duplicate player get created.

Leagues are both the same.
How do I fix this?

Re: Importing game caused duplicate player in team manager

Posted: Tue Apr 15, 2014 11:15 am
by FTMSupport
Try going to League Manager and make sure your ALL league is turned on. Then go to Player Manager and you will likely see a duplicate that can be merged. If you do not, then it means the underlying player record was deleted. See the following link in the iScore FAQ for information on undeleting and then merging the players:

http://iscoresports.com/baseball/kb/faq ... _stats.php

Re: Importing game caused duplicate player in team manager

Posted: Sat Apr 19, 2014 12:14 pm
by pucke275
This worked. Thanks for the help.