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Balls and strikes disappear outs recorded that were hits
Posted: Tue Apr 08, 2014 7:05 pm
by 1golfaholic
I love this app and have never experienced this. While scoring the game: balls, strike they would disappear from the screen. It's like the undo button had a mind of its own. Also base hit up the middle. App asks how do I want to score the out. Tried a restart on the iPad ,didn't help. Running iOS 6.1.3 Anyone else have this happen ?
Re: Balls and strikes disappear outs recorded that were hits
Posted: Tue Apr 08, 2014 7:56 pm
by FTMSupport
If you can do an Options -> Export and email your customer ID to
support@iscoresports.com and let us know which game it is, we can take a look at your data. We have not heard of any cases where tapping "In Play" would pop up the out dialog, or of balls and strikes disappearing on their own.
Re: Balls and strikes disappear outs recorded that were hits
Posted: Fri Apr 11, 2014 4:56 am
by 1golfaholic
Issue resolved . I forgot that I had turned on voice recognition . So that is why the app had a mind of its own. All the ambient background noise at the game was causing the outs and balls and strikes to be added. Next day I was scoring and heard a voice coming from iPad trying to figure out what I said. Ah ha moment . Thanks for the quick reply .