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Scoreboard issues?

Posted: Mon Mar 10, 2014 5:12 am
by Danger
Good morning.

Has the recent server crash caused issues with the Scoreboard feature? I'm going to this page: http://iscoresports.com/scoreboard/index.php" onclick="window.open(this.href);return false; and attempting to add a new scoreboard. I click the Add button and then click the Teams + button. I then get the message "Failed to load teams". Then, the only teams I'm given the option to add are the Dodgers, Angels, and Mets. I don't even have the Dodgers, Angels, or Mets on my device.

Re: Scoreboard issues?

Posted: Mon Mar 10, 2014 7:09 am
by acevedo
Having same issue here.

Re: Scoreboard issues?

Posted: Mon Mar 10, 2014 7:33 am
by FTMSupport
Do an Options -> Export from any of the devices listed in the leftmost column where your customer IDs are listed, then try again. If that does not fix the issue, send us an email at support@iscoresports.com with your customer ID and we willt ake a look to see what is going on.

Re: Scoreboard issues?

Posted: Mon Mar 10, 2014 8:05 am
by Danger
I figured that would be the first thing to try, so I actually exported twice just to make sure. I'll be emailing you my info. Thanks for checking into it for me!

Re: Scoreboard issues?

Posted: Wed Mar 12, 2014 8:27 am
by Danger
Update for those interested. This is now working properly. Thanks for jumping on it and getting this fixed! Great work, as always.