Rain Delay Timer Problem

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fubar19
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Joined: Wed Apr 24, 2013 4:57 am

Rain Delay Timer Problem

Post by fubar19 » Wed Jun 26, 2013 8:42 am

When rain delay is selected, the timer appropriately stops. When the game is resumed, however, the timer resets back to 0, and the original time is lost. Not good. since we have strict time limits on the games. Can you please look into this?

In a related topic, I think there is also a timing problem when the game is suspended due to rain out or darkness, etc.. The timer continues to run, and the actual time played is lost when the game is resumed days or weeks later. This happened earlier in the year, so I may not have all the facts straight.
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FTMSupport
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Re: Rain Delay Timer Problem

Post by FTMSupport » Wed Jun 26, 2013 9:01 am

We will look into any issues that may exist with the rain delay functionality.
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Bearcat09
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Re: Rain Delay Timer Problem

Post by Bearcat09 » Mon Aug 19, 2013 9:40 am

Just wondering if this had been investigated any further? And if so, will there be a fix soon or in the next update?
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FTMSupport
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Re: Rain Delay Timer Problem

Post by FTMSupport » Tue Aug 20, 2013 2:59 pm

We have not been able to find any issues with it. If you can give us specific steps to see an issue (including device type and iScore version), we will repeat the steps on a device here to see if we can reproduce the issue as well.
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OhioTex
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Re: Rain Delay Timer Problem

Post by OhioTex » Wed Aug 21, 2013 9:16 am

Perhaps i can help shed some light.
( iScore 4.15 (universal i think) tested on both iPhone 4S and iPad1 - same result)

Set up
at scoring screen in dummy game.. with time on clock > misc > rain delay (screen clock changes to delay) > exit > OK > back > back

... return to game later ...

IF you score more..
..... game Manager > Select game > play > game clock shows delayed until you get an out or and play and then picks up the timer

BUT

IF you misc resume game..
..... game Manager > Select game > play > game clock shows delayed > Go to MISC > RESUME GAME> (clock goes back to zero)


Suggestion . When returning to a game that is Delayed, how about a pop up screen that gives you option to Resume Game Now or not. and then have clock continue not reset to zero
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Hnorman
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Joined: Thu Apr 12, 2012 7:11 pm

Re: Rain Delay Timer Problem

Post by Hnorman » Sun May 18, 2014 3:17 pm

Using 4.44 on an iPhone 5 running iOS 7.1.1

Went into rain delay, and timer changed to delayed. When we resumed after delay, timer resumed.

Went into second rain delay, and timer changed to delayed. When we resumed after second delay, timer restarted at zero.
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FTMSupport
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Re: Rain Delay Timer Problem

Post by FTMSupport » Sun May 18, 2014 9:33 pm

We will look into this. Thank you.
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LarryKoch
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Re: Rain Delay Timer Problem

Post by LarryKoch » Fri Jun 20, 2014 5:51 pm

Here's what I have found. If I tap "Rain Delay" the game timer stops. If I restart the game by tapping "Ball" or "Strike" the timer will start from where it left off. If I go to Misc and tap "Resume Game" the timer resets to zero. I can't find documentation to support this so I don't know if this a feature or a problem. iOs 7.1.1 iPad.
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