TEAM ERA not emailing out correctly

johnbark10 · Post by **johnbark10** » Thu Jun 13, 2013 11:50 am

I just noticed before I upgraded to 4.10 on my iTouch and even after the upgrade to 4.10 that the team ERA isn't emailing out in excel correctly...anyone notice this?

It's listed correctly in the app but for some reason when I email out to be printed off in Excel...it's not even close...for example on the app it shows 3.90 but in the excel sheet it shows .045

This just started happening...it was fine a week or so ago...

Post by **FTMSupport** » Thu Jun 13, 2013 3:25 pm

If you can do an Options -> Export from your device and email us the customer ID to support@iscoresports.com, and tell us exactly what you are emailing, we can try and reproduce the issue here and take a look at the data.

johnbark10 · Post by **johnbark10** » Fri Jun 14, 2013 1:00 pm

FTMSupport wrote:If you can do an Options -> Export from your device and email us the customer ID to support@iscoresports.com, and tell us exactly what you are emailing, we can try and reproduce the issue here and take a look at the data.

sent this a.m. any thoughts on what's up?

Post by **FTMSupport** » Fri Jun 14, 2013 8:57 pm

We are researching it and will respond to your email when we have an answer.

TEAM ERA not emailing out correctly

TEAM ERA not emailing out correctly

Re: TEAM ERA not emailing out correctly

Re: TEAM ERA not emailing out correctly

Re: TEAM ERA not emailing out correctly