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All my data disappeared
Posted: Tue Apr 02, 2013 6:50 am
by pddigi
I updated iScore for the season that begins tonight, exported to iScoreCentral, and now the only data I have is the current season data. All prior data was wiped out. Please tell me you can restore this, and quickly. Thanks.
Re: All my data disappeared
Posted: Tue Apr 02, 2013 6:52 am
by mprusak
Go to League Manager and make sure the ALL league is selected. Sounds like its filtered to another league.
Re: All my data disappeared
Posted: Tue Apr 02, 2013 6:59 am
by pddigi
I did that - only one team is showing (this year's team), and the roster I entered doesn't show up for it - even though the players are listed in the players section. Plus all previous data is gone - not on my phone, and not on the site. It was there last night when I entered this year's new data, having added only my own team up to that point.
Re: All my data disappeared
Posted: Tue Apr 02, 2013 7:04 am
by mprusak
May want to send an email to
support@iscoresports.com.
Re: All my data disappeared
Posted: Tue Apr 02, 2013 7:13 am
by pddigi
Thanks - I just did. I hope they can restore the lost data. I appreciate your help.
Re: All my data disappeared
Posted: Tue Apr 02, 2013 7:49 am
by pddigi
Kudos to the iScoreCentral team - restored the missing data already! Well done, and thanks to Mark Prusak for his help!