App crashes!!!

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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MookDaddy333
Posts: 47
Joined: Mon Mar 11, 2013 1:54 pm

App crashes!!!

Post by MookDaddy333 » Wed Mar 13, 2013 6:03 am

Whenever I try to edit an In Play play the app crashes! Version 4.02 on iPhone.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: App crashes!!!

Post by FTMSupport » Wed Mar 13, 2013 6:10 am

We are looking into this. Thank you for pointing it out.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
LCA_Eagle
Posts: 3
Joined: Fri Mar 15, 2013 9:07 pm

Re: App crashes!!!

Post by LCA_Eagle » Fri Mar 15, 2013 9:16 pm

I am having the same issue on the iPad (IOS 6.1.2). Whenever i try to edit a play, the app crashes.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: App crashes!!!

Post by FTMSupport » Fri Mar 15, 2013 10:41 pm

We have submitted a fix to Apple for the crashing when trying to edit pitch by pitch on iPhone.

We have not seen the issue on the iPad, so if you can do an Options -> Export and email your customer ID to support@iscoresports.com along with which game and play you are trying to edit, we will take a look to see what is going on. You can find your customer ID on the Options screen in iScore.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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