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Accidentally imported games instead of export
Posted: Mon Mar 04, 2013 6:09 pm
by ladybulldogs
Ok so I updated to new version 4.0 and followed instructions then I was trying to export games but instead I think I imported old info. Well this removed all the games I have played up to this point. Is there a way to get those back or should I just re enter every game so far.
Re: Accidentally imported games instead of export
Posted: Mon Mar 04, 2013 6:18 pm
by FTMSupport
If you can email us your customer ID to
support@iscoresports.com, we can see if there is any data on our server that you can retrieve. If you have been using iScorecast for your games, then they will all be retrievable.
Re: Accidentally imported games instead of export
Posted: Mon Mar 04, 2013 6:19 pm
by ladybulldogs
Ok I will send customer Id right now
Re: Accidentally imported games instead of export
Posted: Mon Mar 04, 2013 6:23 pm
by ladybulldogs
I just sent my customer ID will it be morning before they respond or tonight?
Re: Accidentally imported games instead of export
Posted: Mon Mar 04, 2013 6:26 pm
by FTMSupport
We will likely get back to you at some point tonight.