E-mail not sent

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Braddals
Posts: 2
Joined: Sun Feb 10, 2013 6:00 am

E-mail not sent

Post by Braddals » Sun Feb 10, 2013 6:07 am

Hi, when I send a games information after the game, it says the mail is sent, but the mail does not get delivered. This is the first time I have had this problem, I have sent many e-mails before.

Please help
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: E-mail not sent

Post by FTMSupport » Sun Feb 10, 2013 8:44 am

Lately gmail has begun marking some of our messages as SPAM. Go to the SPAM folder in your gmail account, find the email, and select the "Not Spam" button. Future emails should come through fine, and this will also start letting Google know that the emails are not SPAM. According to them, if enough people start doing this, they will stop marking our emails as SPAM.

The second way to fix this is to send an email to "DoNotReply@iscoresports.com" from the email that is not receiving the email. You can send with a subject of "test" and a body of "test" (or anything you like). This adds our email address to your friend list, and future emails will be received.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Braddals
Posts: 2
Joined: Sun Feb 10, 2013 6:00 am

Re: E-mail not sent

Post by Braddals » Sun Feb 10, 2013 8:47 am

Excellent, thanx a million.
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