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Main menu is blank screen after deleting a game
Posted: Mon Jan 14, 2013 10:25 am
by Scfan1
Just downloaded app on new iPad. Set up a game with teams and players to practice scoring. Hit exit to quit after scoring 2 innings. Hit trash can icon to delete game, and app asked to confirm by typing "yes" , warning that all stats would be lost. I typed yes, and app went to blank green with main menu in title bar. Now I can't get anything but this blank screen! No menu options, nothing... What happened?
Re: Main menu is blank screen after deleting a game
Posted: Mon Jan 14, 2013 12:52 pm
by FTMSupport
We have not seen that happen before, but will take a look and see if we can reproduce the issue.
To get out of the screen, go to the home screen on your iPad, then double-tap the home button. This will show all running apps in a "tray" at the bottom. Press and hold your finger on the iScore icon until the icons start shaking. Then press the red "-" to stop iScore from running. (If you see an "x", do not press that... start over at the beginning as this would mean you are deleting the app instead of stopping a running app).
After doing this, start iScore again and it will start you at the title screen.