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App Crashed all data gone
Posted: Wed Oct 17, 2012 6:07 pm
by jennaban
While entering data for a game that was missed the app crashed. When I restarted it all data was gone, as if I had just installed the app. Checked the Leagues tab and there are no leagues doesn't even have a line for "all leagues"???? Can I get my data back?
Re: App Crashed all data gone
Posted: Wed Oct 17, 2012 6:20 pm
by jennaban
Also, if I try to create a new league it immediately crashes, admin website info is gone as well.
Re: App Crashed all data gone
Posted: Wed Oct 17, 2012 11:34 pm
by FTMSupport
It sounds like the device crashed, not the App. What you are describing can happen if the device itself overheats (causing a shutdown) or the battery dies while within the application.
To fix this, do an Options -> Export, then log in to the Admin Website (
http://my.iscorecentral.com" onclick="window.open(this.href);return false;) for your device, then click the Maintenance link in the upper right corner and you will be given an option to repair your database.
If this does not help, email us directly at
support@iscorsports.com with your customer ID and we can take a look at your data.