iscore scorecast html / mobile player working? (Sun 9/9...)

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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chriscasebolt
Posts: 12
Joined: Wed Apr 11, 2012 8:30 pm
Location: Boulder, CO

iscore scorecast html / mobile player working? (Sun 9/9...)

Post by chriscasebolt » Sun Sep 16, 2012 5:33 am

Couldn't watch my iscorecast games from last weekend on the mobile / html player (several parents said it wouldn't load on their phones) -- and here a week later the data still does not load.

Using: http://data.iscorecentral.com/iscorecas ... XXXXXXXXXX" onclick="window.open(this.href);return false; (where device id goes in the "X")

Thanks...

- Chris
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: iscore scorecast html / mobile player working? (Sun 9/9...)

Post by FTMSupport » Sun Sep 16, 2012 10:11 am

If you can email us at support@iscoresports.com with the customer ID of the device you are trying to view games for, we will take a look. We just checked with one of our customer IDs, and things loaded fine, but if you can send us yours (found on Option screen in iScore), we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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