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Twitter problems
Posted: Sat Jul 28, 2012 10:52 am
by markin
I had been using the "Send Tweet" feature successfully for most of this season. Recently, this feature stopped working. Only about 1 of 10 tweets are getting sent. I am using v3.51.727 on a HTC Thunderbolt running android 2.3.4. Please help, my daughter's team just won the eastern region and is on their way to Portland very soon for the softball world series and people are counting on me.
Re: Twitter problems
Posted: Sat Jul 28, 2012 12:44 pm
by FTMSupport
If the tweets are not going out, it is likely an internet connectivity issue at the game. We have not seen any issues of tweets not going out when we have a good internet connection. You can test this by trying the feature while at home with a good WiFi connection and sending some tweets, and checking them from a computer shortly after they are sent.
Re: Twitter problems
Posted: Sat Jul 28, 2012 7:55 pm
by markin
The internet connection was not great (moderate 3G only), however, the scorecast was working and sending the tweets from the Twitter app worked as well. Just the tweets from within the iscore app did not get sent reliably.
Re: Twitter problems
Posted: Sat Jul 28, 2012 8:39 pm
by FTMSupport
When you say "did not get sent reliably", did some make it and some not? Or did none make it?
Re: Twitter problems
Posted: Sun Jul 29, 2012 1:29 pm
by markin
I'd say 1 of 6 or 8 would make it.
Re: Twitter problems
Posted: Sun Jul 29, 2012 1:32 pm
by FTMSupport
Is this the automatic tweets or a manual tweet? Trying to figure out why it would be inconsistent. If it never worked, it sounds like a password issue (not the case for you). If the exact same thing sometimes work and sometimes does not, then that would likely be a network connectivity issue. If it was a code issue, it would just never work. If there is a certain type of tweet that works and another type that does not work and it is consistent, then maybe there is a bug we can fix if we can reproduce the issue.