http://iscoresports.com/

Hi,

I have two devices, a tablet and a phone, which I track stats on. When I run out of battery on the tablet, I switch to the phone. Anyway, on my tablet is my main tracking of our team and I set everything up with it, including a team website. I used my own email address for this. Then I added the second device, and used my same email address so now I see both devices on both 'userids' for iScore. Problem is now, I have not maintenance capability on the website, nor can I remove either device from either site. I also cannot change the email address on either account (should I need to).

This appears to be a problem on the website only. The devices are working fine and export to the respective userids fine.

Also after I joined the two devices using the same email address, I created a player website. This went successfully through Paypal, but no player website was created. The charge shows on my PayPal account as paid.

Can someone help please?

Q: How do I remove one of two devices on the same userid? What if I need to add a third device, and remove one of the original two?
Q: Why doesn't the email address allow me to make a change?
Q: Why didn't the Player Website get created? Where/how to I get this created or a refund? (prefer it be created)

Thanks.

When you log in to the Admin Website (http://my.iscorecentral.com" onclick="window.open(this.href);return false;), you should use the Customer ID of the specific device you want to log in as. If you log in with the email address you have registered as, it will be the same as logging in with the first device you registered.

If you were logged in with your email address when you created the player website, it also is created on the first device you registered with the email address.

The purpose of registering multiple devices together is so you can transfer MLB Rosters between your devices.

With the player website, if you want us to transfer it to your other device, email us the customer ID of both devices and the name of the player website to support@iscoresports.com.

If you want your email address changed, do the same.

I thought we were now able to "self administer" moving team association from device to device in my.iscorecentral.com.. I know i could do it before the outage. ..is that feature back on line for self re assignment?

You can self administer Team Websites. This user was asking about Player Websites which we have not added that capability yet.

oh yeah, that is right.. playerspot lights are behind..