Unable to import after maintenance

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LarryKoch
Posts: 105
Joined: Fri Jul 22, 2011 8:19 pm

Unable to import after maintenance

Post by LarryKoch » Sun Jul 15, 2012 11:41 am

I just exported my files, performed maintenance, then tried to import. I received message "UNSUCCESSFUL The data could not be imported. However, your existing data was untouched." The maintenance function appeared to be OK as it reported over 5k saved.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Unable to import after maintenance

Post by FTMSupport » Mon Jul 16, 2012 6:52 am

If you can do an Options -> Export and email your customer ID to support@iscoresports.com, we can take a look at your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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KCunningham
Posts: 24
Joined: Thu Aug 18, 2011 9:21 am

Re: Unable to import after maintenance

Post by KCunningham » Tue Jul 31, 2012 6:07 am

I am getting the same error message. I will email my information also for comparison.
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