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missing player(s) from roster(s)

Posted: Sat Jul 14, 2012 2:57 pm
by fenwayman
While scoring the Mets/Braves game on 7/14; the Mets went to the bull pen to bring in pitcher Josn Edgin for R. A. Dickey. Even though I had updated my Stats/Rosters to current, this pitcher was nowhere to be found. So, I added him manually and I was not able to add him as he still wasn't showing up.

Unfortunately, I had to stop scoring this game!

Now What??? :(

Re: missing player(s) from roster(s)

Posted: Sat Jul 14, 2012 5:15 pm
by FTMSupport
We are not sure why you did not get Josh Edgin in the updated roster. We get new feeds of the data every morning about 6am. We just did a refresh data on a device here and see that Josh is in the roster for the Mets.

If that ever happens in the future, you can always create a new player and add the player to the roster any time by going to Misc -> Show Starting Lineup, and using the Add Player option.

Re: missing player(s) from roster(s)

Posted: Fri Aug 24, 2012 3:48 pm
by walkertrevor
I have always had this issue too - inactive players don't come back. For example Jose Bautista is back in for Toronto tonight and when I synced the lineup the appeared as ??Jose Bautista RF?? on the pop up but disappeared when I closed it. I updated again, even though my 2012 Major League Daily Rosters, Lineups and Stats indicated 'current'. Each game I usually have to add a player to the starting lineup manually, then add a, usually, relief pitcher later. I just checked, Josh Edgin does appear on my device.

Re: missing player(s) from roster(s)

Posted: Fri Aug 24, 2012 4:19 pm
by FTMSupport
As noted above, we get our data feeds at about 6am pacific. If a player is added to a roster after that time, we would not get them until the following day.