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Team merged with opposing team and corrupted Stats

Posted: Sat May 19, 2012 9:49 pm
by Livingstonwildcats
While scoring a game the opposing team stats merged with our team corrupting the stats for our whole season. It put players randomly on our team and visa versa. It even switched the team colors with the other team. I then deleted our players and tried to put them back in. Then to keep from corrupting the season stats I just deleted the last game. When I did this it lost all the season stats for all the players that played that night. So then, I tried to import the stats from the website but it also caused me to lose the stats for everyone that started that night for the whole season on my web page. Apparently there is a glitch in the program. What my question is is if after all the data has been corrupted I would like to know if you all can restore the total season stats before the last import export and then tell me how to import those correct stats back to my pad app. Thanks Gregg

Re: Team merged with opposing team and corrupted Stats

Posted: Sat May 19, 2012 9:58 pm
by FTMSupport
Yes, we can restore your last export. The only way we have heard of data actually getting corrupted is if the device shuts down due to the battery dying over the device overheating and shutting down.

If you email us at support@iscoresports.com with your customer ID, we can look at what is on our server for your data.