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Continuous Crashing When Sorting Players
Posted: Fri May 04, 2012 11:41 am
by RockRocks787
I puchased an iPad 3 the other day, so when I imported my data from my previous iPad, all teams went into the default league. Today I decided to go through and sort the players into their correct leagues. While doing this, iScore crashed several times throughout the process. It didn't seem to crash when selecting the leagues, just when I clicked on certain players. I made sure that i have the latest version of iScore. I know that the iPad 3 is new so of course there are gonna be some bugs. Just thought I would let you guys know in case it hasn't yet been reported.
Re: Continuous Crashing When Sorting Players
Posted: Fri May 04, 2012 2:04 pm
by FTMSupport
We have not heard of this issue. If you have a specific sequence of taps that causes a crash, please let us know so we can reproduce and fix the issue.
Re: Continuous Crashing When Sorting Players
Posted: Fri May 04, 2012 7:23 pm
by RockRocks787
It wasn't really any specific pattern of taps. I was looking at each player's player card to see what league they belonged in. Every now and then, on the player card where the stats were supposed to be was whited out. Once this happened, it would do the same for every player card, and would eventually crash. Once I shut down iScore from the background and reopened it, the stats were there again. It did this about 3 or 4 times throughout the process. There was one other funny little thing that happened while I was doing this. About 3/4 of the letters on the virtual keyboard disappeared once and I had to click on each individual key in order to see them again. I have not had any issues with any other apps but I'll keep my eyes open in case this is a hardware issue.
Re: Continuous Crashing When Sorting Players
Posted: Fri May 04, 2012 7:31 pm
by FTMSupport
If it is random crashes, an not a repeatable sequence, that usually indicates being low on memory. Here is an article that describes how to restart your device to clear up memory issues:
http://www.howtogeek.com/howto/34471/ho ... s-devices/
In particular, look at the section on rebooting.