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Stats not updating
Posted: Mon Apr 30, 2012 10:10 pm
by cstroh22
Part way through scoring a game I noticed I had mixed up two players in the lineup. During the game I went back into the starting lineup and made the adjustment. When I look at the stats for that game they are correct. However when I look at the team stats they read incorrectly because of the mix up during the original game...Is there something that I am not doing in order to fix this issue?
Re: Stats not updating
Posted: Mon Apr 30, 2012 10:55 pm
by FTMSupport
Are you viewing the team stats on the device? or a team website? If it is the team website, be sure to do an Options -> Export after you make any edits to a game. The server only gets your updates when you do an Export.
Re: Stats not updating
Posted: Tue May 01, 2012 3:25 pm
by cstroh22
I was viewing it from the device as well as the website, and both show the incorrect stats...
Re: Stats not updating
Posted: Tue May 01, 2012 4:34 pm
by FTMSupport
The team stats come from the same database that the game stats come from, so if the game stats are right, the team stats should be right as well.
The only thing we can think of is if you added duplicate players and you actually now have two of the same player, that would cause confusion. Then Team Stats would not be showing "combined" data across games because you actually have two underlying players that represent the same actual player. To check this, first go to League Manager and make sure the "All" league has a check mark next to it. Next, go to Player Manager and see if the player whose stats are not correct is listed twice. You can use the "Merge" option to combine the duplicate players back into one.
Re: Stats not updating
Posted: Tue May 01, 2012 7:43 pm
by cstroh22
Thanks...I didn't have him as a duplicate player but it was able to figure out how to fix it from there!