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Scoring glitch, program shut down and created crazy entries

Posted: Wed Apr 18, 2012 7:42 am
by miknew
Have Iscore 3.42.307 on Kindle Fire. Last weekend, the program shut down twice during 2 different games. My wife said during the shutdown it said "Monkey something". On the first game, when it was turned back on, it was discovered that the program gave one batter 8 strikeouts. We can't seem to figure out the best way to remedy this without reentering the whole game. I uploaded the stats to your server just now. The game is called 4/14/12 Cc Spikes at Sandlot Bees.

Thanks
Mike

Re: Scoring glitch, program shut down and created crazy entries

Posted: Wed Apr 18, 2012 9:46 am
by FTMSupport
If you can do an Options -> Export from within iScore, and email us at support@iscoresports.com with your customer ID (found on Options screen) and let us know in the email which game it is, we can take a look at your data.