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Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:02 pm
by swat547
I accidentily deleted a player and need to update his stats from the previous games to have all of his stats up to date. Is there a way to get his stats from previous games to sync with his newly added name?
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:13 pm
by FTMSupport
How were you able to accidentally delete a player? We require several confirmations including one that pops up with a warning that all ata will be lost for the player and cannot be recovered.
If you do an Options -> Export from your device and email us at
support@iscoresports.com with your customer ID (found on Options screen) and which player it is, we will see if we can undelete the player for you.
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:23 pm
by swat547
I had two players playing in two different leagues. I deleted them in the travel league today but it also deleted them from the little league. We then played tonight and I had to add them back to the little league. Now I just need to get the previous little league stats synced with their player cards from tonight. Their names are Karson Dillard and Jaden Anderson. The Thunder Travel player card is fine, the problem is with the Carter County Little League player card.
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:24 pm
by swat547
the user ID is muvum7sy54
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:25 pm
by FTMSupport
If you can do the Options -> Export and email us your customer ID as requested, we can see about undeleting the players for you.
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 7:27 pm
by swat547
It has been exported. Thanks
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 8:13 pm
by swat547
nevermind. got it fixed. we did data sharing with my wife's android then deleted my games from my kindle as well as the two players that were deleted/added. Then she exported and I data shared with her android. Thanks.
Re: Accidentaly deleted player
Posted: Sat Apr 14, 2012 8:50 pm
by FTMSupport
Nice job.
