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Triple play not showing in totals

Posted: Thu Apr 05, 2012 9:03 pm
by kworkes
In the team stats Excel file under fielding, one player is credited for a triple play but in the totals it still shows 0.

Could it be possible there was an error in the way i entered it? I was still learning iScore at the time (and I still am.)
It was just a typical 5-3 triple play, you know ;).

Re: Triple play not showing in totals

Posted: Thu Apr 05, 2012 9:17 pm
by FTMSupport
If you can do an Options -> Export from within iScore and email us at support@iscoresports.com with your Customer ID (found on Options screen), and which game it was, we can take a look at your data.

Re: Triple play not showing in totals

Posted: Thu Apr 05, 2012 9:46 pm
by kworkes
Wow, Thanks for the Quick reply! Loving iScore!