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lost game

Posted: Sat Mar 10, 2012 3:41 pm
by leftybaseballplayer
I scored a game on my ipad... then ended the game, I had hit import form the options folder, and the scoring I did for the game vanished as if the game has never
been played... Where did the data go, and can I get it back??
Dana
leftybaseballplayer@gmail.com

Re: lost game

Posted: Sat Mar 10, 2012 4:08 pm
by FTMSupport
When you press import on the iPad, a big message comes up stating that it is going to overwrite the data on your device and requires you to type YES to proceed. Did you type YES and ignore the warning?

If you used iScorecast during the game, you can recover the game from that. Email us at support@iscoresports.com with your customer ID (found on Options screen), and we will take a look at your account.

Re: lost game

Posted: Sat Mar 10, 2012 4:09 pm
by PetroGuy
Ouch. Import takes the data from the iScore servers and writes over everything in your device (iPad in this case). There is a warning about that and you have to enter 'Yes' to make that happen. Export is what you wanted to do. If you had Scorecast enabled during the game, I believe you can get that game data back.