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Android issues

Posted: Sat Feb 25, 2012 6:38 pm
by KevTN
I was a college tournament today to play around with iscore before we start our season next week. I had three force close. (if you instruct me how to send you the report I will be glad to).

Re: Android issues

Posted: Sat Feb 25, 2012 8:36 pm
by FTMSupport
When a Force Close occurs, the screen that pops up should allow you to post the stack trace to Google as long as you installed using Android Marketplace.

What type of Android device are you using? What Android version? Are you on the latest Android version (3.39)? What were you doing at the time of the Force Close?

Re: Android issues

Posted: Sun Feb 26, 2012 8:55 am
by KevTN
I am on a transformer prime TF201. I am running ICS 4.03. Yes I am on the latest version. twice is FC while opening a game. One time after mid inning, tablet timed out and upon reopening it FC'd. When I got home it FC'd when I opened it. I sent that FC.

If I do get a FC and do not have wifi avalible will it store the information until wifi is avalible?

Thanks for the support!

Kevin

ps I think I should get a commision for ya'll as I sold your program to three different people on Android and ipad LOL {jking}

Re: Android issues

Posted: Sun Feb 26, 2012 9:28 am
by mprusak
There should not be an issue of lost data due to forced close. At least I have never experienced or heard of such a case.

Re: Android issues

Posted: Sun Feb 26, 2012 9:31 am
by FTMSupport
Not sure if it saves in the case of no internet connection at the time of a close. But the more details you can supply if/when you get a crash, and if you can consistently reproduce one and give us the steps to do so, the better the chances are that we can fix it.

Thank you.

Re: Android issues

Posted: Sun Feb 26, 2012 2:14 pm
by KevTN
thank you. I am finding I am getting fc trying to open the program.

Re: Android issues

Posted: Sun Feb 26, 2012 4:05 pm
by danmcc
Have you tried a reboot, not just turning off your device but reboot. Memory issues with the device sometimes cause crashes.

Re: Android issues

Posted: Sun Feb 26, 2012 6:23 pm
by KevTN
Yes I have done a soft reboot. None of my other apps do this