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MaxPreps stats missing

Posted: Wed Feb 22, 2012 10:27 am
by hubel
When I export the stats.txt file from the admin site and then import the file to MaxPreps it only contains batting and baserunning stats for players that have a 'AB' . Pinch Runners that are legal substitutions don't get credit for stolen bases, runs scored, etc. Because of this the total runs scored in the stats on MaxPreps don't match the actual game score and the kids don't get credit for their base running. I'm not sure if this is an export or import problem, but it should be fixed ..

Re: MaxPreps stats missing

Posted: Wed Feb 22, 2012 11:04 am
by FTMSupport
If you can do an Options -> Export from iScore, and email us at support@iscoresports.com with your customer ID (found on Options screen), and let us know which player / game you are having an issue with a pinch runner, we can take a look at your data and see why it is not transferring.

Re: MaxPreps stats missing

Posted: Fri Feb 24, 2012 10:48 pm
by hubel
Thanks for the quick fix - it is working now! I'm glad this was a server bug so you could fix it right away.