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Export Failed

Posted: Wed Oct 26, 2011 7:04 am
by mstephenson
All of a sudden today, my iPad is giving me an error when I try to export. The error pops up under the heading "unsuccessful" and has a long coded explanation. The only part I can read says "The operation couldn't be completed. Socket is not connected."

I've tried exiting the app and also restarting my iPad. Neither has helped. I really need this fixed ASAP. HELP!!!

Re: Export Failed

Posted: Wed Oct 26, 2011 8:32 am
by FTMSupport
This error occurs when there is a poor internet connection. Usually completely powering the device off and back on will fix this issue. If that alone does not help, you can try powering your WiFi hub off and on (assuming you are using WiFi when trying this... if not, you should try WiFi). Another thing that can help is to go to Settings on the device, select WiFi, and turn it off, then turn it back on. If you have 3G on the device, do the same thing. Sometimes the iPad will cache bad routes to the server and this is the way to clear those bad routes.