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Flex player not getting defensive stats

Posted: Tue Sep 20, 2011 6:56 pm
by CSThunderCoach
Errors on Box Score do not match defensive stats.
Box score shows 7 errors for a game I scored tonight, but the defensive stats are only showing 5. Also, the number of POs are short by 2 (7 inning game, POs = 19 in defensive stats.)
The 2 missing errors and the 2 missing POs belong to 3rd (the Flex player) - not in the batting order, but playing the field.

This appeared in the 3.30 version and still appears in the 3.31 version after the update.

Re: Flex player not getting defensive stats

Posted: Tue Sep 20, 2011 7:13 pm
by FTMSupport
If you can export, and email us your customer ID to support@iscoresports.com with which game it is, and where you are seeing the issue, we can take a look.

Re: Flex player not getting defensive stats

Posted: Tue Sep 20, 2011 8:45 pm
by CSThunderCoach
Chalk this up to scorer error. :(

I had the player in the lineup as the Flex, but did not have her in the field. 3rd base was not assigned a player. When I assigned her to 3rd and re-exported the stats, all worked out. Sorry about that.

Suggestion for future enhancement: A pop-up alert that will notify me if I leave a defensive position unassigned and try to start a game. :)