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Scorecard Issue when Batting Around

Posted: Wed Apr 27, 2011 6:34 am
by neoeinstein
I found one small issue with the produced scorecards when one team bats around (visitor), but the other doesn't (home). In this case, the individual scorecards for each team show the correct inning numbers, but on the combined scorecard (via email with "both" teams) both teams show the bat-around inning columns. This causes the home team to have its fifth inning put under the second fourth inning column.
e.g.
Should be:
Visitor 1, 2, 3, 4, 4, 5, 6, 7
Home 1, 2, 3, 4, 5, 6, 7

Is:
Visitor 1, 2, 3, 4, 4, 5, 6, 7
Home 1, 2, 3, 4, 4, 5, 6, 7

Similarly, it is likely that when the home team bats around but the visitor doesn't, the home section of the combined scorecard does not reflect that there was a bat-around.
e.g.
Should be:

Visitor 1, 2, 3, 4, 5, 6, 7
Home 1, 2, 3, 4, 4, 5, 6, 7

Is:
Visitor 1, 2, 3, 4, 5, 6, 7
Home 1, 2, 3, 4, 5, 6, 7

Re: Scorecard Issue when Batting Around

Posted: Wed Apr 27, 2011 10:23 am
by FTMSupport
Which verison of iScore are you using? iOS or Android? Thank you.

Re: Scorecard Issue when Batting Around

Posted: Wed Apr 27, 2011 10:30 am
by neoeinstein
Android v3.17.171

Re: Scorecard Issue when Batting Around

Posted: Wed Apr 27, 2011 2:46 pm
by FTMSupport
We will look into this. If you can do an Options->Export and email us your customer ID and which game you are seeing this issue with, it will be helpful. Email should be sent to support@iscoresports.com, and customer ID is visible on the Options screen.

Re: Scorecard Issue when Batting Around

Posted: Wed Apr 27, 2011 2:54 pm
by OhioTex
(( Hopefully it is your team not the 'other guys' batting around ))