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incorrect pitch count with pitcher change in preset rosters
Posted: Mon Mar 28, 2011 8:44 pm
by jcheng
Using preset rosters, if the pitcher is manually substituted, the pitch count for the following inning is incorrect.
During game tonight, I set Player A to pitch 1st, 2nd, and 3rd innings. Player B was set to pitch 4th, 5th and 6th innings.
However, Player A was manually set to pitch in 4th inning to override preset roster.
The running pitch count for Player A during the 4th inning was wrong, but checking the Statistics from the menu, the pitch count was correct.
I had noticed over the weekend similar incorrect pitch count when the preset roster was overridden.
I tested one scenario at home:
Preset roster Player A pitch 1st and 2nd inning.
At top 2nd inning, substitute Player B and finish inning - running pitch count is ok for . (first batter had 3 strikes for my test game; total for 2nd inning was 13 pitches)
At top 3rd, Player B still pitching, but running pitch count is 3 (3 strikes, 0 balls)
Check statistics from tools menu, shows 13 pitches.
It seems that when the pitcher is overridden the running pitch count gets an error somewhere but doesn't affect the overall stats.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Mon Mar 28, 2011 8:54 pm
by FTMSupport
We will look into this... thank you for the details.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Tue Mar 29, 2011 10:09 am
by LDScott
I had this same issue pop up in a slightly different way.
If I start the game without assigning a pitcher and then later assign a pitcher, the pitch count resets.
Scorecard, stats, and pitch by pitch show a substitution, as they should.
Then, I also correct the pitcher in the starting lineup.
The scorecard and the stats update appropriately to show just one pitcher with the correct pitch counts, rather than two pitchers, Unknown and the assigned pitcher.
However, the in game pitch count is not corrected and pitch by pitch still shows a substitution, but without any info.
If at that point, you leave the game screen in order to edit pitch by pitch, and try to edit that substitution, you can't get rid of that line in pitch by pitch. The best I was able to do, in a test, was to get it to say there was no substitution, rather than Substitution with no info. However, it still leaves a blank line in pitch by pitch and does not change the in game pitch count.
On the other hand, if I only change the pitcher in the starting lineup, and never make the substitution in the first place, then all is correct, even mid batter.
For the preset pitcher problem, perhaps if you could edit the preset field positions as you can the starting lineup, that might be a work around and also allow for future inning planning/changes by coaches?
Thanks.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Mar 31, 2011 1:25 am
by FTMSupport
@jcheng - We have tried to reproduce this issue and have not been able to do so. If you can do an Options->Export and email us your customer ID to
support@iscorecentral.com and let us know which game, player, and inning you saw the issue in, we would like to see your data. If you have both the real game and the test game still, we would love to look at the test game where it is a smaller amount of data.
If anyone is able to reproduce this starting with a new game, we would also like to know the minimum number of steps to make this occur as we have not been able to reproduce intentionally starting with a new game.
@LDScott - you should always just set the starting pitcher in the Lineup instead of trying to sub in when no pitcher was selected to begin the game. As you noted, doing this will make things work as expected.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Mar 31, 2011 1:37 pm
by Stadtusquo
I was scoring a game on Tuesday evening and the same thing occurred to me. I preset Pitchers and went to do a change, then figured that the same pitcher was on the mound and put him back before any pitches.... his pitch count started over in that inning, but on the Statistics, it was correct. I kept going back to the stats, during the inning, to verify. A little annoying, but not a huge deal.
1) I am running current software for iPhone 3gs - 3.09.141
2) I always export the same night, when I get home, after last game recorded
Stadtusquo
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Mar 31, 2011 2:12 pm
by FTMSupport
Thank you for the extra detail... not sure why we have not been able to reproduce. We spent a couple hours trying. There must be a key step we are just not seeing in the descriptions you all have given.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Mar 31, 2011 11:38 pm
by LDScott
Thanks for the response. When I made that mistake, I was just trying to follow the "Just score what you see.." advise the only way I knew how at the time.
What I thought would be usefull for the discussion, was the fact that even though stats and scorecard realized that there really wasn't a substitution, pitch by pitch did not. It still held on to some sort of substitution. And that it might be a clue as to why the in game pitch stat was not being recalculated as if there never was.
Plus, I tried to sneak in a little feature request to be able to edit the preset fielding positions after the start, just like lineup.

Re: incorrect pitch count with pitcher change in preset rosters
Posted: Sat Apr 02, 2011 12:58 am
by OhioTex
LDScott wrote:
.... perhaps if you could edit the preset field positions as you can the starting lineup, that might be a work around and also allow for future inning planning/changes by coaches?
Thanks.
This request is on FTM list, What you may not know is the whole prepositiong fielder screen is a recent feature addition (v3.0). It had been a long time user request.
As the original intent was for pre planning to start an inning, One of the challenges for editing while game is in play, would be how to handle past innings...does it lock out past inning edits? (what if multiple subs at a position were made within the half inning after it started). You can edit all past subs currently in pitch by pitch and you can make any new subs real time as theY happen..so I can see where editing the pre positioning screen may not be high on to do list.
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Apr 21, 2011 6:08 pm
by Stadtusquo
Hi... I'm not sure if anyone has figured out this glitch. Once again, I pre-set fielders and the Pitchers were adjusted during the game. When they kept the first Pitcher in, I changed from the pre-set Player, and then had the previous Pitcher stay in the next inning, via override of pre-set. The pitch count was wrong, on the screen. However, when I checked the game statistics, during the inning, they were correct. But, the play by play still showed as if it were a new Pitcher and the pitch count was showing as new Pitcher. I exported data after the game. Do you want me to email my ID info???
Stadtusquo
Re: incorrect pitch count with pitcher change in preset rosters
Posted: Thu Apr 21, 2011 7:36 pm
by FTMSupport
Yes, please do email us.