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not all games are going to Team stats
Posted: Mon Mar 14, 2011 11:17 am
by money7
game manager has 4 games for a specific team with all stats except pitching. In addition only 3 games show up in the Team manager team stats report. it is missing one game.
Re: not all games are going to Team stats
Posted: Mon Mar 14, 2011 12:12 pm
by FTMSupport
Last time somone had this issue, they had created a second team with the same name when scoring one of their games. Each team has a unique ID associated with it. If you create two games names "Yankees", they are two different teams even though they have the same name.
If you can do an Options->Export, and email us at
support@iscorecentral.com with your customer ID (located on Options screen), and tell us which team a game is not appearing for, we can take a look at your data.
Re: not all games are going to Team stats
Posted: Mon Mar 14, 2011 12:35 pm
by OhioTex
the other Routine cause is missing a league association, I did not see in your post where you double checked all league assignments. if not, do that also...
if data that you know "is in there" is not showing up when it should, often there is a missed league assignment to the game,. team or player. to quickly test this, enable "ALL" league in league manager, then recheck the game/team/player managers as appropriate to see if now visible, if so then reset the leagues as appropriate.