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Opening "Hit Charts" via Team Site - issues
Posted: Mon Oct 18, 2010 1:49 pm
by Stadtusquo
I noticed when I "click" on Hit Charts, via Our Team website, it creates a file as a scorecard.php, instead of a scorecard.pdf? My MAC opens the pdf easy, but I can't seem to open the php? Do I have a setting wrong on my device? I would prefer all to be pdf.
Stadtusquo
Re: Opening "Hit Charts" via Team Site - issues
Posted: Mon Oct 18, 2010 2:32 pm
by FTMSupport
The output file is always a PDF. We use a php file to generate the PDF. We have never seen an issue with the Hit Locations not opening when clicking the Hit Locations link on a team website. We just reconfirmed by doing it with both Safari and Firefox on a Mac. With Safari, it opened right in the frame. With Firefox, it opened it as a new window, but the file did open fine.
Are you using a different browser or trying to do something other than just clicking the link?
Re: Opening "Hit Charts" via Team Site - issues
Posted: Mon Oct 18, 2010 2:43 pm
by Stadtusquo
Using Firefox on my MAC.....
SORRY, I was mistaken, it is NOT while clicking on "Hit Charts" it is below:
While in Team Website, I click on a GAME, then click on SCORECARD... Firefox downloads it as a.php and not a .pdf??? It may be something within my settings, but I never changed anything. Any help?
.... and thanks for the ALWAYS quick response, you guys are the best!
Re: Opening "Hit Charts" via Team Site - issues
Posted: Mon Oct 18, 2010 2:49 pm
by Stadtusquo
I just tried it using my Safari browser and it opened up perfectly, but not with Firefox. I prefer Firefox, but that is just me.... though I do not know why it would be different? The Firefox downloads it to my download folder, automatically, and I go to the file which is labeled: scorecard.php
which my computer cannot open. It tries to make me download Opera??? Ugh
Stadtusquo
Re: Opening "Hit Charts" via Team Site - issues
Posted: Mon Oct 18, 2010 3:02 pm
by FTMSupport
It sounds like the Adobe PDF viewer may not be registered correctly with Firefox. You may want to reinstall the Adobe PDF viewer on your machine and it should update Firefox.