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Merge Team Causes Crash
Posted: Mon Oct 18, 2010 10:40 am
by joew
When I try to merge 2 specific teams, the program crashes. Using 2.80.98 on iP 4 IOS 4.1.
Re: Merge Team Causes Crash
Posted: Mon Oct 18, 2010 11:19 am
by FTMSupport
If you can do an export from your device (Options->Export), and email us your customer ID (bottom left of options screen) to
support@iscorecentral.com, and let us know which two teams you are trying to merge, we can look into what is causing the issue.
Re: Merge Team Causes Crash
Posted: Wed Oct 20, 2010 12:50 pm
by joew
Thanks for the quick reply from support! The suggestion works perfectly.
Re: Merge Team Causes Crash
Posted: Wed Oct 20, 2010 2:59 pm
by OhioTex
Is there a learning for the community on this?
Re: Merge Team Causes Crash
Posted: Wed Oct 20, 2010 3:35 pm
by FTMSupport
If you try and merge two teams where players do not have a first name or a last name, it can cause a crash. The temporary fix is to make sure all players on teams being merged have a first and last name (or at least an initial). We have this fixed for our next release.
Re: Merge Team Causes Crash
Posted: Wed Oct 20, 2010 5:55 pm
by OhioTex
Interesting finding....