Merge Team Causes Crash

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joew
Posts: 4
Joined: Mon Oct 18, 2010 10:35 am

Merge Team Causes Crash

Post by joew » Mon Oct 18, 2010 10:40 am

When I try to merge 2 specific teams, the program crashes. Using 2.80.98 on iP 4 IOS 4.1.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Merge Team Causes Crash

Post by FTMSupport » Mon Oct 18, 2010 11:19 am

If you can do an export from your device (Options->Export), and email us your customer ID (bottom left of options screen) to support@iscorecentral.com, and let us know which two teams you are trying to merge, we can look into what is causing the issue.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
joew
Posts: 4
Joined: Mon Oct 18, 2010 10:35 am

Re: Merge Team Causes Crash

Post by joew » Wed Oct 20, 2010 12:50 pm

Thanks for the quick reply from support! The suggestion works perfectly.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Merge Team Causes Crash

Post by OhioTex » Wed Oct 20, 2010 2:59 pm

Is there a learning for the community on this?
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Merge Team Causes Crash

Post by FTMSupport » Wed Oct 20, 2010 3:35 pm

If you try and merge two teams where players do not have a first name or a last name, it can cause a crash. The temporary fix is to make sure all players on teams being merged have a first and last name (or at least an initial). We have this fixed for our next release.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Merge Team Causes Crash

Post by OhioTex » Wed Oct 20, 2010 5:55 pm

Interesting finding....
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