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Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 9:50 am
by Slobberknockers
I'm missing 1 inning of pitching from my last game. This player pitched the 1st and the 4th. He only received credit for the 4th even though I correctly assigned him as pitcher for both innings. Thoughts?

Re: Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 11:16 am
by OhioTex
Who got credit for the first inning? My suggestion is to review (and correct as neccessary) the substitutions for each inning in pitch-by-pitch editor.

afterwards save, and while still at game info screen, go ahead and hit play to get to "game over" screen, this forces a manual recalc of stats, then exit and check your stats. .

Re: Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 11:26 am
by Slobberknockers
What's strange is that no one got credit. I did as you suggested and still no credit for the pitcher. As if the stats are just gone.

Re: Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 11:48 am
by OhioTex
unfortuneately i do not have access to view your data base like FTM can if you export your data and send them an email with your device id and issue.

in reviewing the pitch by pitch, substitutions, do you have a ? mark or a number for the pitcher? if so what number...

ie.
Select Game > Pitch by Pitch > Game Starts > Starting Line Up Edit > Home/Visitor - who has the starting " P " by their name? (and is there only one person with a P by their name?). if none, select the right player, and assign them as pitcher Done/Save back to pitch by pitch editor screen., select the next play > substitution edit > home/away, do you have a ? or the correct player number for the pitcher? if a question mark, assign the right player. ..

Re: Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 2:18 pm
by FTMSupport
It sounds lke the last suggestion OhioTex made (editing the starting) is what is needed here.

Re: Pitching stats missing for 1 player...

Posted: Wed Sep 08, 2010 4:31 pm
by danmcc
If you change the pitcher in inning 1 from the pitch by pitch make sure you go back to the game info screen, touch play then touch exit. This exit will force a recalc of the stats so the pitcher that you changed in the 1st inning shows.

Re: Pitching stats missing for 1 player...

Posted: Thu Sep 09, 2010 8:09 am
by Slobberknockers
I've done all of the suggestions and still no resolution. All subs are correct and entered game mode and exited. I may need to send data into support.

Re: Pitching stats missing for 1 player...

Posted: Mon Sep 20, 2010 8:32 am
by Greg@nequist.com
Did you have to end the inning due to a run limit? I am having an issue when I have to end an inning due to runs, it seems the pitcher does not get credit for the IP stat.

Re: Pitching stats missing for 1 player...

Posted: Mon Sep 20, 2010 9:46 am
by FTMSupport
Innings Pitched = Outs Made / 3. If you end innings early, a pitcher does not get credit for an "inning" pitched, only for the outs that were made. It is just like making a substitution in the middle of an inning... the player being taken out only gets credit for the number of outs made.