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PDF error

Posted: Mon Sep 06, 2010 7:02 pm
by 70clcl
This started happening a few months back, I apologize for the delay in reporting it (if it is indeed something you have control over).

Every time I open a PDF generated from IScore I get a message similar to the following:
"Cannot extract the embedded font 'BJGVRA+Verdana'. Some characters may not display or print correctly."

I am using Adobe Acrobat Pro 9.3.4 to view the PDF's. The PDF looks fine and I cannot tell if there is anything missing. Just thought I'd bring it up.

Does anybody else experience this?

Re: PDF error

Posted: Mon Sep 06, 2010 8:06 pm
by FTMSupport
We will have to look into what is causing this error. There are some known issues with the way the iPhone creates PDF files that cause it to not work in certain viewers (like the gmail PDF viewer), but we have not heard of issues using Adobe's own viewer.

Re: PDF error

Posted: Tue Sep 07, 2010 4:50 am
by team mom
I get the same error message. However, since the pdf report is fine, I just ignore it. My adobe version is 8.1.0

Re: PDF error

Posted: Tue Sep 07, 2010 7:21 am
by danmcc
I am not having issues using version 9.3.4 adobe reader.

Re: PDF error

Posted: Tue Sep 21, 2010 10:12 am
by mprusak
I get the same error message. As others have stated, it looks fine, so I have always just ignored.

Re: PDF error

Posted: Tue Sep 21, 2010 10:18 am
by OhioTex
not limited to iphone/ipad , i get similar error on desktop PC but just ignore it too.

Re: PDF error

Posted: Mon Sep 27, 2010 6:04 pm
by 70clcl
I too just ignore the error since everything seems to look fine. I just thought I would report it.