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Pitch by pitch changed not reflected in scorecard or team ba
Posted: Mon Jun 07, 2010 7:08 pm
by Dhwflash
Upon changing how runners scored in pitch by pitch from advance by batter to error the scorebook does not eliminate the RBIs or change notation from AB to E. As well team batting stats are not changed for the RBI. Any ideas, a bug?
Re: Pitch by pitch changed not reflected in scorecard or team ba
Posted: Mon Jun 07, 2010 7:45 pm
by danmcc
welcome to the board.
Go to the game press play then exit. This should refresh the stats.
Re: Pitch by pitch changed not reflected in scorecard or team ba
Posted: Tue Jun 08, 2010 8:30 pm
by Dhwflash
Thanks, I tried this but the stats still shoe advanced by batter and give credit for RBI's. Any other suggestions?
Re: Pitch by pitch changed not reflected in scorecard or team ba
Posted: Tue Jun 08, 2010 8:56 pm
by FTMSupport
If you can do an Options->Export of your data, and email us your customer ID to
support@iscoreccentral.com with the details of the game and player involved, we can take a look.
Keep in mind that an error does not necessarily mean the batter does not get an RBI. A batter can still get RBIs credited when an error occurs on a play.
Re: Pitch by pitch changed not reflected in scorecard or team ba
Posted: Thu Jun 10, 2010 9:09 pm
by Dhwflash
Hi, tried to email the noted support address a few times today and the email bounced back each time?
Re: Pitch by pitch changed not reflected in scorecard or team ba
Posted: Thu Jun 10, 2010 9:34 pm
by FTMSupport
Ah... we had a typo... two "c"s. Please sent to
support@iscorecentral.com.
Thank you.