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Lost Game - doesn't show up on i phone.
Posted: Fri May 21, 2010 12:04 pm
by bresmith
I may have accidently deleted a game. I was editing the pitch by pitch for last nites game on the iphone. When i closed it was gone. I dont see it on the website or admin page under games. it is however on the scorecast. I have the email of the game stats. Is there an easy way to recover this game ?
Re: Lost Game - doesn't show up on i phone.
Posted: Fri May 21, 2010 1:46 pm
by FTMSupport
Editing pitch by pitch would not delete a game. from the device.
The most common cause of "disappearing games" is Leagues. If you go to League Manager, make sure the "All" league is checked. By turning on the "All" league, you will be sure that all games are showing on your device. You can then add/remove the game from whatever leagues you would like.
If checking leagues does not help, and the game truly was deleted (can only happen by clicking the trash can on the Game Info screen, and confirming that yes, you do want to delete the game), it is possible we can recover it for you. Just do an Options->Export, and email us your customer ID (bottom left of Options menu) to
support@iscorecentral.com and we can take a look at your database.
Re: Lost Game - doesn't show up on i phone.
Posted: Fri May 21, 2010 2:12 pm
by bresmith
I have done as requested. I tried the league setting. I have a feeling i deleted it without even reading the confirm delete. iPhone fast fingers!! Please help! I cant imagine scoring a game without this great app!
Re: Lost Game - doesn't show up on i phone.
Posted: Fri May 21, 2010 5:40 pm
by bresmith
It’s Back! You guys rock! Faster than Monkeys too !!!